Sales Recommendation Policy
Our company proposes insurance products to customers in accordance with the following policies.
1. Recommendation and Explanation
When proposing products from multiple insurance companies, we will provide an appropriate explanation of the recommended products.
2. For Corporate Customers
2.1 Requests for New Non-Life Insurance Contracts
2.1.1 Customers who have not specified an insurance company
After confirming the customer’s needs and preferences, we will select and present products from among the non-life insurance companies we represent that meet those needs, based on objective criteria such as product characteristics.
2.1.2 Customers who wish to consider products from multiple non-life insurance companies
We will select and present products from among the non-life insurance companies we represent that meet the customer’s needs, based on objective criteria such as product characteristics.
2.1.3 Customers who wish to purchase a product from a specific insurance company
We will present products offered by the insurance company specified by the customer.
2.2 Requests for Renewal of Non-Life Insurance Contracts
2.2.1 Customers who have not specified an insurance company
We will present a product offered by the insurer currently underwriting the contract that is approaching its expiration date.
2.2.2 Customers who wish to consider products from multiple non-life insurance companies
We will select and present products from among the non-life insurance companies we represent that meet the customer’s needs, based on objective criteria such as product characteristics.
3. For Individual Customers
3.1 Requests for New Non-Life Insurance Contracts
3.1.1 Customers who have not specified an insurance company
After confirming the customer’s needs and preferences, we will select and present products from among the non-life insurance companies we represent that meet those needs, based on objective criteria such as product characteristics.
3.1.2 Customers who wish to consider products from multiple non-life insurance companies
We will select and present products from among the non-life insurance companies we represent that meet the customer’s needs, based on objective criteria such as product characteristics.
3.1.3 Customers who wish to purchase a product from a specific insurance company
We will present products offered by the insurance company specified by the customer.
3.2 Requests for Renewal of Non-Life Insurance Contracts
3.2.1 Customers who have not specified an insurance company
We will present a product offered by the insurer currently underwriting the contract that is approaching its expiration date.
3.2.2 Customers who wish to consider products from multiple non-life insurance companies
We will select and present products from among the non-life insurance companies we represent that meet the customer’s needs, based on objective criteria such as product characteristics.
4. Insurance companies represented by our company
<Non-life insurance companies>
AIG General Insurance Company, Ltd.
Chubb Insurance Japan
JI Accident & Fire Insurance Co., Ltd.
Mitsui Sumitomo Insurance Co., Ltd.
New India Assurance Co., Ltd.
5. Prevention of Customer Misunderstanding
To prevent customers from mistakenly believing that our company is neutral between the customer and the insurance companies, we neither use displays that describe us as "fair and neutral" nor describe ourselves as such.
